Kazan Kazan Rules
The rules that apply when you use Kazan Kazan, in plain words and on one page.
This page is a plain-language summary of the User Agreement.
We put the rules here so they are easy to read. If anything on this page differs from the User Agreement, the User Agreement applies. The agreement is in Turkish, and the Turkish text prevails.
Read the User AgreementIn short
- FreeByte is the unit you earn on Kazan Kazan. 1,000 FreeByte is worth 1 GB of mobile data.
- FreeByte is not money and cannot be turned into cash. It cannot be sold for money.
- Unless stated otherwise, FreeByte is valid for 1 year from the day it reaches your wallet.
- Your account is tied to the phone number you signed up with. Rewards are only loaded to that number.
- Rewards earned by cheating, with bots or with fake accounts are void.
- Kazan Kazan sets the campaigns, rewards and games and can change them when needed.
1Your account
- You sign in to Kazan Kazan with your phone number: in the app, or with the Log in button on this website.
- When you sign in, a verification code arrives by SMS. The first time, you also set a PIN.
- If you forget your PIN, tap "PIN'ini mi unuttun?" (Forgot your PIN?). Your new PIN arrives by SMS.
- Your account is tied to the phone number you signed up with. The registered number cannot be changed later.
- Rewards are only loaded to the number registered in the app. FreeByte and PLY in one account cannot be moved to another number.
- If several accounts belonging to the same person are misused, those accounts may be suspended or closed.
- When security checks see unusual activity, access to your account may be restricted. Resetting your PIN does not reopen it then; write to us from your registered number.
2FreeByte
- FreeByte is the unit you earn on Kazan Kazan. It collects in the wallet in the app, not on your phone line.
- 1,000 FreeByte is worth 1 GB of mobile data.
- FreeByte is not a currency or an investment, and it cannot be turned into cash.
- You earn FreeByte by playing games, watching ads, joining campaigns, using codes and inviting friends.
- Unless stated otherwise, FreeByte is valid for 1 year from the day it reaches your wallet. FreeByte you do not use in that time leaves your balance.
- The year runs separately for each FreeByte. Your balance is not reset all at once; only FreeByte that has reached one year leaves it. Expired FreeByte is not loaded again.
- Selling FreeByte for money, trading it or passing it to someone else for that purpose is not allowed.
3Using your FreeByte
- In Mağaza (Store) you can turn FreeByte into a mobile data package or into game, entertainment and shopping codes. You need enough FreeByte in your balance.
- A data package is loaded to your registered number through your operator. Delays caused by the operator can happen.
- If the package cannot be loaded, the FreeByte you used goes back to your balance.
- The provider or brand sets the terms of use, the expiry date and where a package or code can be used. Read these terms before you redeem.
- Some items in Mağaza have a weekly limit. If the limit is reached, the app shows it.
- Codes depend on stock. You cannot get a code while it is sold out; it comes back when the stock is renewed.
- Kazan Kazan decides which items Mağaza offers, in what amounts and of what type. Items can be changed, paused or removed.
4Games and PLY
- PLY is the ticket you use to join games. FreeByte is the reward you win in them.
- You can get PLY in the app. Some codes and the Premium Club membership also give PLY. Nothing is sold on this website.
- Some games can be played for free. Free plays renew according to the rules of each game.
- The fee and the reward depend on the game. Most games have a daily play limit.
- The FreeByte you win is added to your wallet when the game ends. In some games, leaving before the end means you earn no FreeByte.
- Kazan Kazan sets the rules, rewards and winning conditions of the games and can change them when needed.
5Campaigns and partners
- You find campaigns on the Campaigns page of this website and in the app.
- Who can join, how the reward arrives and the end date are written in the terms of each campaign. Read them before you join.
- To earn the reward, you need to complete every step of the campaign.
- Some campaigns run together with partner brands. Products, services and rewards in these campaigns may also depend on the partner's terms.
- In partner campaigns, the reward can take a few days to arrive. If something goes wrong, write to us. You do not need to contact the partner; we look into it.
- You cannot join a campaign that has ended.
- A campaign can be changed, paused or ended early.
6Codes
- You enter codes in the Kazan Kazan app with Kod Kullan (Use Code). Some campaign codes are entered in the brand's own app instead.
- Codes are not used on this website.
- The PLY or FreeByte in the code is loaded to your account.
- Codes can be single use. A code that has already been used does not work again.
- Every code is verified. A code used more than once, entered incorrectly or failing verification can lose its validity. In that case no new code is given.
- A code from an ended campaign may not work.
7Invite a friend
- You share your personal invite link. When your friend downloads the app with that link and signs up, you earn FreeByte.
- If the person you invite was already a Kazan Kazan member, the invite does not count and no reward is given.
- Rewards earned with fake accounts or by misusing the invite system are void.
8Premium Club
- Premium Club (Avantaj Kulübü) is a paid membership you start in the app. It renews every week.
- While you are a member, you get the benefits announced in the app. Kazan Kazan sets the benefits and can change them.
- Unless you cancel, the membership renews and is charged every week. If a payment fails, the membership is not cancelled; the payment is tried again later.
- You can cancel any time in the app under Ayarlar › Üyeliğim (Settings › My membership). After you cancel, no new charge is made.
- Your membership rewards keep arriving until the end of the period you paid for, then the membership ends on its own. The remaining period is not refunded.
- When you start the membership, you get the digital content right away. That is why your 14-day right of withdrawal ends when the membership starts.
- If you started your membership on 1gb.app or cannot cancel it in the app, write to us and we cancel it for you.
9FreeByte transfers
- FreeByte transfers are only open to Premium Club members.
- To transfer, you enter the recipient's phone number and the amount of FreeByte to send.
- Transfers can have a daily or weekly limit. A fee can be charged on transfers.
- The transfer feature can be limited to certain users or membership types.
10Payments and refunds
- Payments in the app are taken through payment providers. Their terms can also apply during payment.
- If your bank does not approve a payment, the transaction is not completed. No money is taken from your card and nothing is added to your account.
- FreeByte you buy is added to your account once the payment is complete. As digital content it is not refunded, even if you do not use it. Refund rights required by law are reserved.
- Data packages and gift codes are not refunded once they are delivered.
- If you see a charge you do not recognise, write to us with the date, the approximate time and the amount.
- If a refund is made after review, it goes back to the card or account you paid with.
11Fair use
- Misusing the app, exploiting system flaws and trying to gain an unfair advantage are not allowed.
- This includes using bots or automated software, opening fake accounts and misusing several accounts of the same person.
- If misuse is found, your account can be suspended or closed, your FreeByte balance deleted and your earnings voided.
- Every FreeByte and every reward earned on Kazan Kazan is recorded.
- FreeByte or rewards added to your account by mistake because of a technical error can be taken back. Errors in your balance caused by the system are corrected.
12Changes and general rules
- Kazan Kazan sets the campaigns, rewards, games and winning conditions. They can be changed, paused or ended when needed.
- The binding version of the rules is the User Agreement. If the agreement changes, we update this page too.
- You download the app from the App Store or Google Play. Their own terms of use also apply. Apple and Google are not parties to the services on Kazan Kazan.
13Your personal data and your account
- Your personal data is processed in line with the Turkish Personal Data Protection Law No. 6698 (KVKK). The details are in the Privacy Notice.
- You can delete your account in the app from the menu in the top right corner, with Hesabımı Sil (Delete my account).
- If you cannot get into the app, send us the Contact us form with your registered phone number and say that you want your account deleted.
- If you have a Premium Club membership, cancel it before you delete your account.
- To stop campaign messages, use the opt-out in the message or send SMSIPTAL to 6610.
14Support
- If something goes wrong, write to us from Destek (Support) in the app or with the Contact us form. If you cannot get into the app, use the form.
- When you send the form, you get a tracking number that starts with KK-. With it, you can see the status of your request at kazan-kazan.com/destek.
- Our reply comes by email. You do not need to fill in the form again on the same topic; just reply to that email.
- We cannot look into issues in app store reviews, because we cannot see your account there.
A question about these rules? Contact us